The great thing about Uber versus Taxis - is that you were able to downvote him down, and presuming others do as well - he will no longer be driver for Uber for much longer.
Compare that to crazy taxi drivers with really terrible cars - they stay in the system for many, many years.
You can provide feedback to Taxis, but they normally have the system of needing to reference a license number or ID number, and you probably have to either ring their office, or put something in writing. That's too much hassle for most people, so bad drivers tend to stay on until they do something seriously bad or illegal.
Exactly. With Uber/Lyft you provide feedback on each and every driver. (And, of course, they do likewise with you).
That's one of the key innovations that Uber/Lyft have brought, (the other one of course being a Unified Geo-Dispatch system in any city that they serve)
For sure, and I certainly did give feedback in that regard. Made me wonder though how many riders reporting a bad experience it would take to get the guy off the road and to correct the situation.
Compare that to crazy taxi drivers with really terrible cars - they stay in the system for many, many years.