It seems this guy doesn't account for "bureaucratic overhead" that is involved in dealing with any large client: You already mentioned the need for lots and lots of meetings and doing the translations, there is also writing up a proposal and some reports, drawing up contracts and sub-contracts, doing usability testing and ensuring compliance with applicable federal regulations.
And there is probably a lot of other stuff involved that I don't know about. And lets not forget some overhead to pay for the office and some profit.
It probably ends up being a few hundred man hours once you account for everything.
So yeah - it could most likely be cheaper or better, but the pitchfork attitude is probably going too far.
I was thinking more of AI-as-a-Service for software companies that wish to contract with Governments. Traditionally, this could be known as a "lawyer". Does Palantir consider this too silly, for instance.
And there is probably a lot of other stuff involved that I don't know about. And lets not forget some overhead to pay for the office and some profit.
It probably ends up being a few hundred man hours once you account for everything.
So yeah - it could most likely be cheaper or better, but the pitchfork attitude is probably going too far.