The thread is about having terrible support from Apple, and the comment you replied to was about getting away from lock-in, but you reply that the more efficient Apple Silicon is a "game-changer." It doesn't change any of the above deal breakers, so your comment comes off as tone deaf.
> the comment you replied to was about getting away from lock-in
The comment was about them giving up on Apple because "I can't see the value in it anymore", and he pointed out how the value proposition changed with the non-intel macs
Exactly which deal breakers do you mean? it literally says "otherwise my experience with them has been satisfactory" ?
Yes, for me it was the poor value proposition that made me switch. I do prefer to not be locked-in to their ecosystem as well, but I will admit that my overall experience with Apple is positive (phone/laptop/etc.).
OP seems to have a poor experience with them and is switching for that reason.
The comment I replied to was about bad experiences with Intel MBPs. Personally, I take no position on whether someone should or shouldn't use a Macbook. I'm not invested in that outcome. Use what you want.
But, at the same time, the particular shortcomings of Intel silicon MBPs is now out-of-date and it seems worth mentioning that.