>Manager-labor hostility was too baked in on the management side

Don't forget that it's baked in on the labor side as well. NUMMI was not a 'fix' of a GM plant. It was a new venture started where a previous GM plant had closed.

A new venture that rehired a lot of the same workers. If you listen to the TAL piece, you'll hear how they changed. It wasn't an overnight transformation, but ultimately the workers changed where GM managers couldn't.

I mean that the purpose of the joint venture was for GM to learn Toyota's methods. That one plant was fine, but the broader purpose was for GM to learn how to do it everywhere. They never did. If you'd like to know more, I suggest you listen to the story linked above, or read the transcript which is linked from that.

I'm aware of the story of that plant. You're trying to make generalizations and aren't being clear about which GM managers "failed to learn".

Back to my original point, GM couldn't adopt the changes everywhere despite what they "learned" without firing everyone at the existing plants to start with a clean slate like they did with NUMMI. Once the relationships are poisoned, both sides need severe restructuring (i.e. leadership changes) to fix it.

Buddy, I'm pointing to an existing article. It's not my job to explain the whole contents of it in my pointer to it; I was just giving a quick summary of the piece. But just to indulge your apparent inability to get what I meant: When I said GM, I meant GM, not the joint Toyota/GM venture. And I didn't say managers, I said management, meaning the the whole of the GM managerial structure.

I disagree with you that this (or anything) proves "both sides need severe restructuring". It's not like GM's managerial apparatus had a spiritual breakthrough, made deep internal changes, and then worked hard to change the worker-labor hostility that they had spent decades building up. I do agree that starting with a closed plant and bringing back workers made this easier for Toyota to sort things out, but there's no reason to think it would have been an impossible task if they'd started before the plant closed.

As the TAL piece explains, GM never really tried. They ultimately preferred their poisoned relationships and lower effectiveness, just like they had for the decades that Toyota kicked their asses. Toyota's higher per-worker productivity and greater quality goes back to at least the 1960s (per Rother's Toyota Kata), and this became a keen problem for the big 3 starting in the 1970s. GM's managerialist culture means that the managers had all the power to fix this. They never have, even though they were on the road to bankruptcy.

You can't take a system like managerialism, or any system whose purpose is the creation of a power imbalance, and then blame "both sides" its failures. With power comes responsibility.

I live near that plant. It got shut down 10 years ago after the financial meltdown. Now its a Tesla plant.

I grew up pretty close to NUMMI, and heard a lot about it in the news in both good times and the eventual bad times. My first car at 16 was a Pontiac Vibe, a GM rebrand of the Toyota Matrix (which in turn was a hatchback variant of the Corolla), all of which were built at NUMMI. It was kind of cool knowing that the car I was driving was built just a few freeway exits over.

10 years later, I totaled it and despite being a lot better off financially than I was at 16, I decided to buy another one. It's just such a solid car, maintenance is easy on it, etc. It's sad to me that there aren't more of the solid, low-tech, low-cost cars that NUMMI was so great at churning out.

Maybe one day Tesla can get electric cars to that type of economy of scale, but I think it's going to be a while.