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> Note that this alleviates the pain of the staff, not the business

It is a pain for the business when the right people don't show up at the right time, though.



Problem is those staff are seen as fungible and the onus is on them to show up. Didn't show up enough times? Well, you are fired. That's a pain point.

A colleague didn't show up: well crap now you have to be a team player and cover for them. That's a pain point.

A staff member didn't show up? That's an annoyance.




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